This is a demo store. Any orders placed through this store will not be honored or fulfilled.

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08010967569
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Call us on 08010967569 between 9 am and 6 pm on all days

or Email us at customerservice@whiterefill.com

Registration /Login

Is it mandatory to register myself on whiterefill.com?

Is it mandatory to login on whiterefill.com?

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Am I charged for registration?

How many registrations can I have?

My Account

What is my account?

What is order history?

How do I edit my information?

How do I change my password?

Orders

What is order cut-off time?

Can I add products after cut off time?

Can I view the variants that are available of a product?

Can I change my products after placing the order?

Am I able to get real time status of the order?

Can I and when and how can I cancel the order?

What is MOQ?

What is MOV?

Payments

What are the available payment options?

Is GST included in the product price?

Is there any delivery charges?

Is it safe to use a credit /debit card?

Is there any acknowledgement received on cash on delivery?

What is system of refund of money for order cancellation, incase payment made by credit / debit card?

Deliveries

What is the delivery cycle?

Will I be intimated about my delivery?

Can I reschedule my delivery?

How do I receive the delivery of the goods?

How is the material packed?

How do I change the delivery address?

Do you have the facility of same day delivery?

How do I know whether delivery in my area is possible?

Voluntary Contribution

What is Voluntary Contribution?

When do I make the contribution?

Will I be able to view my contribution amount in my invoice?

Does the contribution attract any additional tax?

Customer Service

What are the ways in which I can contact customer care?

What are the contact details for customer service?

What are the timings of the customer service?

General

Can I come to your store and shop?

What are the different types of customers you cater to?

What if I donot fall in any of the B2B category?

Is it necessary to declare type of customer and when?

What if the availability is less and the order quantity is higher?

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Corporate and Bulk Supply

Welcome to whiterefill.com. Thanks for showing interest in looking at possible purchase of products from our site. As an organisation strategy, apart from B2C, we operate majorly in the B2B space too wherein we cover clients from Corporates, Institutions as well as Retailers. Through our principle of “Partnership” we help Corporates to bring in cost efficiency in their buying by offering alternative solutions.

We have a dedicated team to handle our Corporate clients, and incase you would like to discuss your requirement with one of our representative, fell free to make a call to +91 9975494730 or write to us on enquiry@whiterefill.com. We would be glad to service you. We commit to you “Best in Class” service.

Happy Purchasing!!!

 

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